Privacy Policy

Liz Lord Coaching & Dental Consulting ("we," "us," or "our") operates lizlordcoaching.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your information through our forms.

1. Information We Collect

We may collect the following types of personal information:

• Name and email address — when you download the free Dental Practice Audit Guide or submit a contact form.
• Practice information — when you complete our interactive audit tool or strategy call request form.
• Usage data — standard web analytics such as pages visited, time on site, and referring URL, collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Deliver the free resources you requested (e.g., the Dental Practice Audit Guide).
• Send follow-up emails related to your inquiry or download, including educational content and coaching offers.
• Schedule and conduct strategy calls.
• Improve our website and services.
• Comply with legal obligations.

3. CRM and Email Marketing

When you submit your name and email on our site, your information is stored in our CRM system (Keap/Infusionsoft) and you may receive automated email communications related to your request. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as our CRM provider), provided those parties agree to keep your information confidential.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the information below.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: